Want To Know More?

This Q & A will help you learn more about our company, our origins, and what sets us apart from the rest. If you are looking for information about telecommunication terms and definitions, please visit the Common Terms page.

[symple_toggle title=”What is your experience in the Telecom industry?”]
I entered the industry in 1996 as an independent reseller of long distance, phone systems, pagers, cell phones, unified communications, domain and website development, and other communication products and services. I was trained and approved by the Telarus premier master agency as a certified telecommunications specialist in early 2004. I have been fully engaged in the industry and have become an early adopter of cutting edge communications services over time. I completed and am certified by the TCA (Technology Channel Association) as a certified Telecommunications consultant. Please see the Founder & Company page for more information.[/symple_toggle]

[symple_toggle title=”Do I pay anything for your services?”]
The automated Geoquote® search tools are free to use 24/7. We offer an initial consultation and auditing overview as a courtesy to new clients. In-depth solution development and carrier negotiations will incur charges on an individualized basis depending on the type and depth of the opportunity. Any charges or deposits for these in-depth services are commonly credited back to the client once you select a carrier recommended by us, the contract is signed, the service becomes active, and income begins to be realized by the carrier.[/symple_toggle]

[symple_toggle title=”Why should I allow your firm to find services for me?”]
Here are several reasons why In The Cloud Technology can work for you:

1. My firm is an unbiased neutral, and transparent resource for carrier service information and solutions. I have nothing to gain and everything to lose by not focusing on your best interest. I am dedicated and trained to listen to your specific needs and requirements instead of offering preconceived, generalized solutions. We can help the client tailor the best solution from a variety of services or carriers instead of settling for something that only one carrier or provider can offer. I am known as a solutionary and though leader in the industry.

• Provider sales reps are focused on the closing the sale for their companies. Your long-term interest is secondary because the representative is driven by contract commissions, not residuals.
• Companies like In The Cloud Technology are paid residuals, and nothing is paid up front for the signing of the contract. That creates incentives to insure that the client is satisfied and their expectations are exceeded throughout the life of the circuit. Such commissions are called “Evergreen” Commissions.
• The customer wins because prices can be negotiated for the desired services and all parties servicing the client are dedicated to creating an atmosphere of loyalty.

2. Because my firm is dedicated to providing unbiased comparisons of carrier services, it functions as your advocate in negotiating services and enhancing the carrier-client relationship.

3. I schedule weekly training and educational calls to insure that the firm remains current, relevant and oriented to the present and future needs of clients.

4. My firm is effective in negotiating and facilitating fair and balanced pricing and the best attention to your needs from over 200 Vendors in every sector of technology. As a member of one of the largest customer experience associations in the Telecom industry, ITCT uses this leverage to keep the carrier focused on the well-being of the client. When you are under the ITCT umbrella, carriers are dedicated to your company because you are now a part of a huge portfolio of present and future customers.

5. My firm works with the customer-selected carriers to find the best solution for your specific needs. Again, the focus is on what is the best fit for the customer and not the best benefit for the carrier.

6. My firm is dedicated to your well-being for the life of the circuit and beyond. We continue to be engaged and attentive to your ever-changing needs and to the on-going health of the provider-customer relationship. We desire and work diligently to be your trusted resource in the Technology industry. ITCT has a foundation and strong leverage because of established and mature business relationships. ITCT has earned the trust and respect from these carriers because of our impeccable standards of integrity and diligence to our customers’ well-being.[/symple_toggle]